1. Ford Edge
  2. Problems
  3. 2011
  4. Body

2011 Ford Edge Body Problems

170
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 170 stored complaint records:

  • 2 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • door ajar · 103 records
  • ajar light · 36 records
  • door latch · 31 records
  • side door · 29 records
  • interior lights · 29 records
  • dome light · 24 records

Mileage in stored records

BandRecords
30–60k mi61
60–100k mi38
1–30k mi21
100–150k mi16
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 2, 2015

    Body · Electrical System · Exterior Lighting

    Driver door adjar notification won't go off even though all doors are closed. This prevents doors from locking while driving causing safety hazard. Also causes the interior lights stay on while driving causing safety hazard at night. Sometimes interior lights won't go off at all even after the car has been turned off for hours.

    ODI 10726354

  • January 21, 2015 · 20,000 miles

    Body

    Door ajar light stays on with door shut. Dome light stays on so you are blinded at night. Cant lock doors so it is unsafe. Started doing it at 19000 miles. Ford would not fix it. Looks like thousands of people have the same problem. *tr

    ODI 10677039

  • January 19, 2015 · 34,000 miles

    Body · Electrical System · Seats

    The driver's side door sensor is not reading that the door is closed and remains on. This is the second time in a year that i am going to have the sensor replaced. *tr

    ODI 10678674

  • January 1, 2015 · 40,000 miles

    Body

    I purchased my car 9/23/14. My passenger and left rear doors continue to indicate doors ajar when they're indeed closed. This has caused me to replace my battery twice in 2yrs. Extremely costly and frustrating! Because the interior lights stay on, it's draining my battery!!! We as customers need ford to do their part as a reparable manufacturer and take care of this grossly defective part! I'm a woman and a mother,…

    ODI 10957088

  • January 1, 2015 · 88,000 miles

    Body · Electrical System

    Door ajar warning light comes on when door is fully shut, dome lights stays on and cannot lock car. I can open and shut it to turn off warning but then it pops on again. *tr

    ODI 10676571

  • December 1, 2014

    Body

    The driver side door does not close properly, sensor light reads door ajar and will not allow door to be locked. I have to slam the door a dozen times for it to catch every time i enter. Lights in car stay on as a result draining my battery. Safety hazard as i am unable to lock my doors. Extremely frustrating & dangerous as i travel alone quite frequently. I am assuming this is the sensor in the door that is…

    ODI 10780441

  • November 29, 2014 · 30,500 miles

    Body

    Driver side door ajar warning stays on. Online research shows this is a very common problem, and should absolutely lead to a manufacturer recall. *tr

    ODI 10661280

  • November 28, 2014

    Body

    I am having the same problem as everyone else with the door sensor. When i close the driver door the warning tells me that the door is still open. This leads to my dome light staying on , which drains my battery. *tr

    ODI 10928666

  • October 21, 2014 · 70,000 miles

    Body · Electrical System · Exterior Lighting

    The door sensor erroneously indicates door ajar. This prevents the door locks from actuating and allows children to accidentally open door when moving. Also the dome lights stay on at hours of darkness, impeding visibility. *tr

    ODI 10649087

  • October 14, 2014 · 40,000 miles

    Body · Electrical System · Exterior Lighting

    After closing door, the dome lights and door ajar indicator on instrument cluster would illuminate. I would have to slam the door several times to get the dome light and door ajar light indicator light to extinguish. The problem is worse in colder weather. *tr

    ODI 10679592

  • September 10, 2014 · 40,000 miles

    Body · Exterior Lighting

    Just after the manufacturers warranty expired at 36,000 miles the "driver door ajar" notification came on and will not go out. This is an extremely common problem and well known to ford. Safety concerns are that the lighting will not go out and driving at night is severely hampered and the doors cannot be locked while the vehicle is in motion. The no-lock issue is a major problem while having children in the…

    ODI 10705216

  • August 27, 2014 · 40,100 miles

    Body

    Driver's rear door is giving the "rear door ajar" alert. The door is closed yet the alert stays on. It will cause the interior lights and the rear view mirror lights to stay on when the vehicle is turned off. I have been able to get it to go off by slamming the door, but this is getting to be a problem as well as it doesn't always go off and i have to turn the edge back on then click "ok" on the alert that shows on…

    ODI 10637989

  • August 16, 2014 · 130,000 miles

    Body · Latch

    Tl* the contact owns a 2011 ford edge. While driving various speeds, the driver's door ajar warning indicator illuminated. As a result, all the doors failed to automatically lock. The vehicle was taken to the dealer where it was diagnosed that the front driver's door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not included in nhtsa campaign…

    ODI 10970112

  • July 28, 2014 · 48,000 miles

    Body · Electrical System

    The door ajar light remains on all the time, elluding to the driver's door being open, when it is not. Will not allow me to lock my doors when driving, making it unsafe and wearing down my battery. *tr

    ODI 10622127

  • July 20, 2014 · 24,009 miles

    Body

    Driver door ajar door is closed but warning light comes on whenever you enter the car. *tr

    ODI 10614881

  • July 11, 2014 · 39,917 miles

    Body

    At the above mileage the driver door sensor started to act up, it would not let me open the door by touching the handle so had to use the key fob to open it. Then when i closed the door it side the door was open so i opened it and shut it again, still the light didn't go out. This was a intermittent problem but has since never closed with the light going out. Told by my dealer that the sensor might need to be…

    ODI 10615366

  • June 1, 2014 · 45,000 miles

    Body · Electrical System

    Driver's door latch reports door is ajar, which prevents car from locking doors when car is moving. Other side effects - can't use touch-lock features, lights are staying on after car is locked etc. *tr

    ODI 10598633

  • April 21, 2014

    Body · Latches/Locks/Linkages

    It seems the door latch is defective as many edge owners have had this issue. The "door ajar" light comes on & you have to open & close the door to resolve it. After several occurences, it does not go off by simply opening & closing the door. *tr

    ODI 10588934

  • April 21, 2014 · 50,000 miles

    Body · Electrical System

    The door ajar sensor ceases to function and indicate whether the door is open or closed, leaving it in the "ajar" state. By having it in this state, the vehicles locks do not automatically engage while driving and also the battery drains while the car is not in use. *tr

    ODI 10584105

  • April 1, 2014 · 41,523 miles

    Body · Electrical System · Equipment Adaptive/Mobility

    The drivers side front door sensor does not work. The door is closed but it still shows on the dash door ajar. This does not let the doors lock while driving. I feel that this is very unsafe while driving also unsafe for my family to drive in certain areas of the city. I don't even know if the airbags will work. *tr

    ODI 10577594

  • March 31, 2014 · 68,555 miles

    Body · Electrical System · Exterior Lighting

    Driver's door ajar sensor was intermittent then went completely out. Interior light stays on draining battery when parked. Safety concern with door false alert masking actual door not shut condition. Additional safety concern with night driving and forced interior light reducing visibility and risk to pedestrians. Ford service will only lubricate sensor at customers expense to satisfy tsb-14-0011 causing no…

    ODI 10579444

  • March 11, 2014 · 34,444 miles

    Body · Electrical System

    I parked the car and closed all doors and used the remote to lock the doors when i received the two beeps to indicate a door was open. Additionally the interior lights would not go off. I checked all doors which was closed only to see in the dash the door ajar sign. The door ajar light now will not off off nor will my interior lights which is draining my battery. Due to this the doors will not lock which leave my…

    ODI 10573294

  • November 25, 2013 · 48,000 miles

    Body · Electrical System · Exterior Lighting

    Door ajar indicator stays on for driver side door which will not lock. Doors cannot be locked while driving, interior lights stay on because of door ajar indicator which in turn drains battery. Unsafe for doors not being able to be locked and lights continue to illuminate while vehicle is off and parked. *tr

    ODI 10578184

  • October 15, 2013 · 30,000 miles

    Body

    Drivers side door ajar light stays on when door is shut. Is a safety concern because doors won't lock and dome light stays on. Problem is intermittent and is worse in cold weather. Dealership complied with a service letter but the problem came back within months. Dealership seems to be dragging their feet.

    ODI 10914149

  • September 25, 2013 · 46,000 miles

    Body · Electrical System · Exterior Lighting

    First door ajar warning would come on,when you closed door it would go away.now it just stay on, the lights say on and the bells chimes. I see theirs a lot of complaints on the internet. Please help!!! This is not in my budget!! Thanks *js

    ODI 10592180