1. Ford Edge
  2. Problems
  3. 2011
  4. Body

2011 Ford Edge Body Problems

170
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 170 stored complaint records:

  • 2 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • door ajar · 103 records
  • ajar light · 36 records
  • door latch · 31 records
  • side door · 29 records
  • interior lights · 29 records
  • dome light · 24 records

Mileage in stored records

BandRecords
30–60k mi61
60–100k mi38
1–30k mi21
100–150k mi16
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 18, 2013 · 52,000 miles

    Body

    The drivers side door ajar sensors have been causing problems for the past month. They are covered under my warranty, however i have to pay a $100 deductible to get this fixed. The representative, john, said that ford has issued a notice about them however no recall. He said there are a large number of cars experiencing this issue... So i'm confused about why there is not a recall. Please help. Thank you! *tr

    ODI 10546510

  • August 1, 2013

    Body

    Driver door ajar warning light stays lit even though the door is closed. This creates safety problems at night since the interior lights stay on. This can be especially concerning for some that may be bothered by more light inside the vehicle and for those vehicles that have tinted windows. This problem first occurred with the vehicle about 29 months old and at about 39,700 miles. The door latch was replaced at that…

    ODI 10760215

  • July 12, 2013 · 42,488 miles

    Body

    Well known issue with the driver door latch failing on the 2011 ford edge. Driver door will close and appears to be secure. However, the driver door ajar light will illuminate, the car will not auto lock when you reach the designated speed and the interior lights remain on for approximately 20 minutes. All of this results in a drain on the battery. It takes slamming the driver door to the point you are afraid that…

    ODI 10532263

  • June 25, 2013 · 50,000 miles

    Body

    Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar warning light and the interior lights remained illuminated. The contact took the vehicle to the dealer where it was determined that the latch on the driver's side door needed to be replaced. The contact had to wait several weeks for the repair because the dealer stated that the part was on back order. The failure mileage was 50,000 and the…

    ODI 10531555

  • June 16, 2013 · 74,938 miles

    Body

    Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar warning light illuminated despite the front driver's side door appearing to be completely closed. The vehicle was taken to a dealer for diagnosis and the contact was informed that the door would need to be lubricated. The vehicle was repaired but the failure recurred immediately. The vehicle was returned to the dealer but no cause for the…

    ODI 10535701

  • May 5, 2013 · 15,789 miles

    Air Bags · Body

    I was rear-ended at a pedestrian crosswalk by a teen texting on his smartphone while driving at the speed of about 40mph. The impact caused me to smash into another car in front of me. I wasn't injured because i braced myself for impact looking up through my mirrors. The airbag light came on as if they airbags were about to deploy on the dash board but they simply didn't deploy. When i was driving home the car…

    Crash reported

    ODI 10510888

  • May 1, 2013 · 28,650 miles

    Body · Electrical System

    Door ajar light comes on with all doors closed. The drivers door is the one affected. This turns on the dome light which can cause the battery to drain leaving a person stranded. Also, it causes the brake and parking lights to come on with no one in the vehicle. The door ajar light also prevents the doors from locking with the key in the ignition. The door ajar light comes on whether the car is turned on or not. The…

    ODI 10849863

  • April 17, 2013 · 53,000 miles

    Body

    Tl* the contact owns a 2011 ford edge. The contact stated that the front driver's side door failed to close and lock. The vehicle was taken to the dealer where the latch was replaced. The vehicle was repaired. The manufacturer was not contacted about the failure. The failure mileage was 53,000. *tr

    ODI 10511062

  • February 8, 2013 · 47,000 miles

    Body · Electrical System · Exterior Lighting

    Door ajar lights come on when door is properly closed causing a draw on the battery. Needs new door latch assembly from ford, not covered under warranty should be a recall. *tr

    ODI 10691318

  • February 4, 2013 · 40,000 miles

    Body

    Tl*the contact owns a 2011 ford edge. The contact stated that when the front driver side door was closed, the door ajar warning light had illuminated indicating that the door was unsecured. The vehicle was taken to the dealer who diagnosed that the door latch was faulty. The door latch was replaced but the failure recurred. The contact indicated that the front driver side door latch was replaced multiple times but…

    ODI 10693532

  • June 23, 2012 · 37,356 miles

    Body

    I bought the edge brand new and when i was 1000 miles over my warranty my door ajar would not go off, so my inside dome lights stay on longer also until you hit the ok button on your steering wheel, then it will go off in a little while, i called the dealership and they wanted to charge me to look at it, i called ford and they didn't want to do nothing either. I have never had any problems with my door on my…

    ODI 10991938

  • June 1, 2012 · 41,069 miles

    Body · Exterior Lighting

    Driver door ajar light will not go out when door is tightly closed. This keeps doors from auto-locking while ignition is on. Happened first time in june 2012, at 41k miles,4 mos after i bought certified used car. Door latch was replaced by dealer under warranty. It has been happening again now at 85k miles, august 2014. Also dome lights will not go out. Battery ran down last nite, could not start car this morning…

    ODI 10629938

  • January 2, 2012 · 12,000 miles

    Body

    Door ajar light comes on, does not engage child safety locks. Takes repeated times closing the driver door for the light to go off. Vehicle was taken in once while under warranty, part was replaced. Still have the same problem as many others do with this vehicle.

    ODI 10706315

  • January 1, 2012 · 19,000 miles

    Body

    Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar warning light illuminated. As a result, the contact was unable to lock any of the doors. The vehicle was taken to the dealer where the technician replaced the driver's side door sensor. The failure was not corrected. The manufacturer was not made aware of the failure. The failure mileage was 19,000 and the current mileage was 42,000.

    ODI 10555922

  • September 16, 2011 · 7,000 miles

    Body · Visibility

    We have a 2011 ford edge limited which someone threw a 3" diameter rock at the driver side glass. It was noted glass was not tempered but had a sound proofing laminate in middle of glass. Produce large quantities of sharp glass splinters throughout cabin and kept window glass intact. My concern is that you could be injured severely by the sharp glass splinters from any of the windows smashing in accident. Lastly,…

    ODI 10426534

  • July 19, 2011 · 800 miles

    Body · Structure · Visibility

    On july 19th, 2011 while driving south bound on folly road in charleston, sc i was slowing down towards the intersection w/ fort johnson road. I was traveling approximately 30mph when i heard a very large pop or explosion like sound. After a second or two, i noticed shards of glass falling off the roof over the back window. I pulled over into a lot and found the rear most fixed glass roof panel (of the panoramic…

    ODI 10413840

  • April 14, 2011 · 3,980 miles

    Body · Electrical System · Fuel System, Gasoline

    1. Leased car on 12/31/2010, the sync failed and screen went blank while driving. 2. Backed out of driveway and rear camera froze. 3. Doors and hood out of line 4. Gas tank leak, dealer doesn't know when they can get a part. *tr

    ODI 10397034

  • April 6, 2011 · 1,000 miles

    Body

    Tl* the contact owns a 2011 ford edge. The contact stated that while driving approximately 5 mph, the map dome lights unexpectedly remained illuminated as the warning symbol indicated that the front driver's side door was ajar. The contact stated that the door was closed at the time of the failure. The vehicle was taken to an authorized dealer, who replaced the door latch senor. Most recent the front passenger's…

    ODI 10561393

  • January 1, 2011 · 20,000 miles

    Body

    Tl* the contact owns a 2011 ford edge. The contact stated that while driving, the warning icon indicated that the driver's door and the rear hatch were opened when they were not. The vehicle was taken to the dealer several times and the dealer replaced the door housing assembly however, the failure was not corrected. The vehicle was taken back to the dealer, who advised that the rear hatch housing failed. The…

    ODI 10523332

  • December 3, 2010 · 45,000 miles

    Body · Electrical System

    I have had several incidents with the driver door ajar sensor which cause the inteior light to renaib o while driving or parking. I have cleaned the sensor a few times but it seems to become an issue. *tr

    ODI 10655024