1. Ford Edge
  2. Problems
  3. 2012
  4. Latch

2012 Ford Edge Latch Problems

23
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • door ajar · 23 records
  • ajar warning · 17 records
  • door latch · 16 records
  • failure mileage · 16 records
  • notified failure · 12 records
  • warning indicator · 11 records

Mileage in stored records

BandRecords
30–60k mi11
1–30k mi7
60–100k mi5

Complaint records

Owner-submitted complaint content, presented as stored.

  • June 19, 2017 · 48,676 miles

    Electrical System · Latch

    Tl* the contact owns a 2012 ford edge. Each time the passenger door was closed, the door ajar indicator illuminated. The door had to be opened and closed a couple of times in order for the warning indicator to go off. The vehicle was taken to boulevard ford in lewes, delaware where it was diagnosed that the sensor and latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the…

    ODI 10995899

  • November 21, 2016 · 80,000 miles

    Body · Latch

    The driver's side door latch is broken, so the door ajar indicator light stays on, the lights stay on, and it's generally unsafe to have the door not secured while driving. *tr

    ODI 10933818

  • September 15, 2016 · 94,200 miles

    Latch

    Tl* the contact owns a 2012 ford edge. While driving, all four doors would not lock. The door ajar indicator illuminated. The vehcile was taken to a dealer where it was diagnosed that the door latch assembly needed to be replaced. The vehicle was not repaired. The manfacturer was notifed of the failure. The failure mileage was 94,200.

    ODI 10906860

  • June 15, 2016 · 68,000 miles

    Latch

    Tl* the contact owns a 2012 ford edge. The contact stated that the front driver side door latch malfunctioned and the door ajar warning light illuminated. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 68,000.

    ODI 10881586

  • May 11, 2016 · 65,000 miles

    Electrical System · Latch

    Tl* the contact owns a 2012 ford edge. As soon as the vehicle was started, the door ajar warning indicator illuminated as well as the internal lighting. The failure occurred daily. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The vin was unknown. The approximate failure mileage was 65,000.

    ODI 10864400

  • April 11, 2016 · 60,000 miles

    Electrical System · Latch

    Tl* the contact owns a 2012 ford edge. While driving at any speed, the instrument panel door ajar warning light remained illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

    ODI 10861240

  • April 8, 2016 · 49,000 miles

    Latch

    Tl* the contact owns a 2012 ford edge. The contact stated that the door ajar warning indicator illuminated, which indicated that the doors were still open. The dome light remained illuminated. The failure recurred on several occasions. The vehicle was taken to the dealer where it was diagnosed that the driver's side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of…

    ODI 10924947

  • February 1, 2016 · 26,400 miles

    Electrical System · Latch

    Tl* the contact owns a 2012 ford edge. The contact stated that the door ajar warning light did not illuminate. The front driver side door failed to open. In order for the light to illuminate, the contact would have to open and close the door several times. The vehicle was taken to a dealer, but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,400.

    ODI 10861296

  • October 5, 2015 · 47,000 miles

    Latch

    Tl* the contact owns a 2012 ford edge. The contact stated that the driver side door latch failed to function properly. The door ajar warning indicator remained illuminated frequently. All of the doors failed to remain locked several times. The dealer was notified of the failure. The vin was not included in nhtsa campaign number: 15v246000 (latches/locks/linkages). The manufacturer was notified of the failure. The…

    ODI 10935238

  • September 24, 2015 · 66,000 miles

    Latch

    Tl* the contact owns a 2012 ford edge. While driving at approximately 55 mph, the driver side door ajar warning light illuminated and all the doors unlocked without activation. A warning from the instrument cluster indicated that the contact should park and shut the vehicle off. The contact mentioned that the vehicle was able to restart but the failure recurred. The vehicle was taken to a dealer where it was…

    ODI 10780503

  • August 10, 2015 · 26,600 miles

    Latch

    Tl* the contact owns a 2012 ford edge. While the vehicle was parked, the driver side door latch failed and the door ajar warning indicator sounded. The contact stated that it took several attempts to close the door; however, the failure persisted. The failure recurred on several occasions while driving at various speeds. The vehicle was taken to the dealer where it was diagnosed that the driver side door latch was…

    ODI 10776428

  • March 30, 2015 · 45,236 miles

    Electrical System · Latch

    Tl* the contact owns a 2012 ford edge. The contact stated that while in park, the door ajar warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that the door latch and the switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 33,000. The vin was unavailable. The consumer…

    ODI 10851871

  • February 5, 2015 · 30,000 miles

    Latch

    Tl* the contact owns a 2012 ford edge. The contact stated that the door ajar warning indicator illuminated, which indicated that the doors were still open. Also, the dome light remained illuminated. The vehicle was taken to the dealer. The technician diagnosed that the latch needed to be cleaned. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The vehicle was…

    ODI 10839012

  • December 31, 2014 · 39,000 miles

    Latch

    Tl* the contact owns a 2012 ford edge. The contact stated that the front driver and rear driver side door's were inoperable. The vehicle was taken to a dealer, who diagnosed that the sensor latches needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.

    ODI 10679830

  • December 28, 2014 · 48,000 miles

    Electrical System · Latch

    Tl* the contact owns a 2012 ford edge. While driving at night, the door ajar warning indicator illuminated and the interior lighting remained lit. Also, the contact stated that the doors were not able to be locked from the inside due to a faulty door latch. The failure recurred on numerous occasions. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure…

    ODI 10683890

  • September 14, 2014 · 33,000 miles

    Electrical System · Latch

    Tl* the contact owns a 2012 ford edge. While the vehicle was parked, the front driver side door warning light illuminated, indicating the door was open when it was securely closed. The failure recurred constantly. The dealer diagnosed that the door latch needed to be replaced. The vehicle was serviced, but the remedy failed. The manufacturer was not notified of the failure. The vin was unknown. The failure mileage…

    ODI 10733634

  • August 4, 2014 · 10,000 miles

    Latch

    Tl* the contact owns a 2012 ford edge. The contact stated that the door ajar warning indicator and chime operated independently, even when the doors were closed. In addition, the door could not be latched when the ignition was in the on position. The warning indicator ceased to function until the vehicle was operated at a higher speed. The vehicle was taken to a dealer where it was diagnosed that the failure was due…

    ODI 10928286

  • June 2, 2014 · 36,000 miles

    Electrical System · Latch

    Tl* the contact owns a 2012 ford edge. The contact stated that the door ajar warning light remained illuminated and the door ajar chime would not disable. The contact also stated that the power locks failed to function properly. An independent mechanic diagnosed that the latch on the doors needed to replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure…

    ODI 10620844

  • May 10, 2014 · 43,000 miles

    Latch

    Tl* the contact owns a 2012 ford edge. The contact stated that the door latch switch failed to engage and the door ajar warning light would illuminate when the door was actually closed. Additionally, the doors would independently become unlocked. The vehicle was taken to an authorized dealer, who diagnosed that the door lock switch needed to be cleaned and/or replaced. The vehicle was not repaired. The manufacturer…

    ODI 10594599

  • April 7, 2014 · 15,000 miles

    Electrical System · Latch

    Tl* the contact owns a 2012 ford edge. The contact started the vehicle and the door ajar warning indicator illuminated. A chime sounded even though all the doors were closed securely. In addition, the dome lights illuminated temporarily. The vehicle was taken to the dealer where a lubricant was applied to the door latches. The failure recurred one year later. The manufacturer was not notified of the failure. The…

    ODI 10854860

  • April 1, 2014 · 30,000 miles

    Latch

    Tl* the contact owns a 2012 ford edge. While driving at 20 mph, the door ajar warning light illuminated. In addition, the dome light illuminated and there was a warning chime. The vehicle was taken to a dealer who diagnosed that the door ajar latch needed to be cleaned. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer who diagnosed that the door ajar latch needed to be…

    ODI 10761221

  • February 1, 2014 · 27,000 miles

    Latch

    Tl* the contact owns a 2012 ford edge. The contact stated that the door latch was not closing. The contact stated that the other ford models had recalls for the door latch and was requesting that the 2012 ford edge model be included. The manufacturer was notified of the issue. The failure mileage was unknown...updated 11/03/16 *bf..updated 11/21/16 *bf the consumer stated the door latches did not close properly,…

    ODI 10914282

  • August 7, 2013 · 37,000 miles

    Latch

    Tl* the contact owns a 2012 ford edge. While driving 5 mph, the front driver side ajar warning indicator remained illuminated and a chime sounded even though the door was closed securely. The contact mentioned that when the failure occurred, all four power door locks failed to operate. The vehicle was taken to an independent mechanic who replaced the front driver side door latch. One year later, the failure…

    ODI 10701899