1. Ford Edge
  2. Problems
  3. 2013
  4. Latch

2013 Ford Edge Latch Problems

40
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • door ajar · 38 records
  • failure mileage · 25 records
  • ajar warning · 23 records
  • door latch · 20 records
  • side door · 17 records
  • notified failure · 17 records

Mileage in stored records

BandRecords
30–60k mi23
60–100k mi7
1–30k mi5
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • June 18, 2018 · 80,000 miles

    Latch

    Tl* the contact owns a 2013 ford edge. Once the vehicle was started, the passenger door lighting remained illuminated and the doors failed to lock. The vehicle was taken to mike reichenbach ford lincoln (600 n coit st, florence, sc 29501, [redacted]) where it was diagnosed that the door latch mechanism failed. The vehicle was repaired, but the failure persisted. The manufacturer was not made aware of the failure.…

    ODI 11102430

  • May 3, 2018 · 62,000 miles

    Latch · Service Brakes

    Tl* the contact owns a 2013 ford edge. While traveling at high speeds, the brakes seized and the vehicle made an abnormal sound when accelerating. The failure occurred without warning. In addition, the door ajar warning indicator illuminated even when all the doors were closed. The manufacturer was notified of the failures. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage…

    ODI 11092873

  • May 2, 2017 · 20,200 miles

    Latch

    Tl* the contact owns a 2013 ford edge. While driving approximately 20 mph, the interior lighting suddenly illuminated, the driver side door ajar indicator illuminated, and the door chime began to sound. When the contact stopped the vehicle and opened and closed the door, the chime stopped. The failure recurred shortly afterwards. The contact also stated that the failures occurred every day for the past three weeks.…

    ODI 10983299

  • March 2, 2017 · 68,000 miles

    Latch

    Tl* the contact owns a 2013 ford edge. While driving approximately 45 mph, the door ajar warning indicator illuminated and the chime sounded. The "engine on, door open, park car" message flashed on the instrument panel. The contact had to pull over to the side of the road, but the chime continued and the message remained. The contact had to unplug the battery in order to stop the warning indicator and the chime. The…

    ODI 10992656

  • March 1, 2017 · 112,000 miles

    Latch

    Tl* the contact owns a 2013 ford edge. While driving 75 mph, all the instrument panel warning indicators illuminated and the driver side was ajar. The contact had to use excessive force in order to secure the rear passenger door and prevent the dome lights from illuminating. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The vehicle…

    ODI 10969254

  • December 10, 2016 · 58,000 miles

    Latch

    Tl* the contact owns a 2013 ford edge. While driving 9 mph, the door ajar warning indicator illuminated. After four attempts, the door was securely closed. The contact stated that the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.

    ODI 10934608

  • November 18, 2016 · 62,948 miles

    Latch

    Tl* the contact owns a 2013 ford edge. When the contact opened the door, the door ajar warning indicator remained illuminated. All of the door locks failed to work. The contact stated that the failure occurred for at least six months. The dealer diagnosed that the driver side door latch assembly failed and needed replacement. The vehicle was repaired previously for the same failure. The vehicle was not repaired this…

    ODI 10926979

  • October 27, 2016 · 42,000 miles

    Electrical System · Latch

    Tl* the contact owns a 2013 ford edge. While stationary, the door ajar indicator remained illuminated while all of the doors were shut. In addition, the dome lights would not turn off in the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 42,000. Updated 01/25/2017*ct updated 6/28/18*jb

    ODI 10919394

  • October 10, 2016 · 30,375 miles

    Latch

    Tl* the contact owns a 2013 ford edge. While driving various speeds, the door ajar indicator illuminated constantly. The failure caused the battery to die each time. The dealer diagnosed that the door latch assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,375.

    ODI 10956834

  • September 6, 2016

    Electrical System · Latch

    Tl* the contact owns a 2013 ford edge. The contact stated that the "door ajar" indicator illuminated when the doors were closed. When the contact managed to get the "door ajar" indicator to go off, it came back on while driving. The vehicle was not diagnosed or repaired. The vin and failure mileage were unknown.

    ODI 10917896

  • September 1, 2016 · 20,000 miles

    Latch

    Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar warning indicator illuminated. The failure caused the interior lighting to remain illuminated. The contact was concerned that the doors could open independently and also that the battery could be drained while the vehicle was parked for an extended period of time. The dealer diagnosed that the door latches needed to be re-calibrated. The…

    ODI 10920593

  • August 20, 2016 · 73,085 miles

    Electrical System · Exterior Lighting · Latch

    Car door ajar message ad dome light on at all times, low electrical power, caused the battery to go bad, latch on door problem, car would not lock, car stationary and you could not lock the door to start car

    ODI 10915053

  • June 15, 2016 · 32,000 miles

    Latch

    Tl* the contact owns a 2013 ford edge. While driving various speeds, the door latch warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000. The vin was unavailable.

    ODI 10884242

  • June 13, 2016 · 47,570 miles

    Electrical System · Latch

    Tl* the contact owns a 2013 ford edge. While driving 5 mph, the driver side door ajar warning light illuminated. The failure recurred whenever the vehicle was operated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 47,570.

    ODI 10881549

  • May 20, 2016 · 60,000 miles

    Latch

    Tl* the contact owns a 2013 ford edge. After closing the driver's door, the door ajar warning light illuminated. The contact stated that the door was not closed. The contact stated that the door ajar warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 60,000. The vin was not available.

    ODI 10873164

  • May 15, 2016 · 24,000 miles

    Electrical System · Latch

    Tl* the contact owns a 2013 ford edge. While the contact was inside the vehicle, the door ajar warning light illuminated intermittently. The failure recurred twice. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 24,000.

    ODI 10865146

  • April 20, 2016 · 44,000 miles

    Latch

    Tl* the contact owns a 2013 ford edge. When the key was in the ignition switch, the driver side door ajar chime sounded and the warning indicator illuminated. The failure went away when the door was slammed. The vehicle was driven to the dealer where it was diagnosed that the terminals of the driver side door latch were corroded and the latch needed replacement. The vehicle was not repaired. The manufacturer was not…

    ODI 10860574

  • March 8, 2016 · 44,000 miles

    Latch

    Tl* the contact owns a 2013 ford edge. While the vehicle was in motion, the driver side door failed to remain closed and the door ajar warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.…

    ODI 10876497

  • February 23, 2016 · 42,927 miles

    Latch

    Tl* the contact owns a 2013 ford edge. When the vehicle was started, the driver side door ajar warning light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch had to be changed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,927. Updated 04/06/16*lj consumer stated the same problem happened almost…

    ODI 10838886

  • February 2, 2016 · 42,000 miles

    Electrical System · Latch

    Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar light was constantly illuminated when the door was closed completely. The failure was persistent. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The vin was unknown. The failure mileage was approximately 42,000.

    ODI 10862530

  • February 1, 2016

    Latch · Unknown Or Other

    Ford door latch issue- the driver door will not latch when door is shut this causes the lights to come on in the vehicle and warnings to appear on the dash (door ajar, shift to park, etc). I have issues with my car locking because the doors appear to be open. This is an ongoing issue. The dealership cleaned the latch for me and this temporarily solved the problem, however a few months later and its happening again.…

    ODI 10934137

  • January 1, 2016 · 55,000 miles

    Latch

    Tl* the contact owns a 2013 ford edge. While the vehicle was parked and in motion, the door ajar warning light illuminated when the door was properly closed. The failure occurred constantly. The vehicle was diagnosed nor repaired. The contact stated that the vin was not included in nhtsa campaign number: 15v246000(latches/locks/linkages). The manufacturer was made aware of the failure. The failure mileage was…

    ODI 10860105

  • December 1, 2015 · 76,487 miles

    Electrical System · Latch

    Tl* the contact owns a 2013 ford edge. The contact stated that the door ajar warning light remained illuminated while the vehicle was in the drive position. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door latch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,487.

    ODI 10865254

  • November 17, 2015 · 40,000 miles

    Electrical System · Latch

    Tl* the contact owns a 2013 ford edge. When the driver side door was closed, the interior lighting and driver side door ajar warning light remained illuminated. The failure occurred intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.

    ODI 10836674

  • November 10, 2015 · 42,690 miles

    Door · Latch

    Tl* the contact owns a 2013 ford edge. After closing the driver side door, the door ajar warning light illuminated, which indicated that the door was still open. The failure caused the interior dome light to remain illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 42,690.

    ODI 10840198